Frequently Asked Questions


  1. What is @WAS?
    @WAS is the international organization on Information Integration and Web-based Applications and Services
  2. What is iiWAS2009?
    iiWAS2009 is the 11th International Conference on Information Integration and Web-based Applications & Services
  3. When and where iiWAS2009 will be held?
    iiWAS2009 will take place in Kuala Lumpur (Malaysia) from the 14th to the 16th of December 2009.
  4. Where is the conference venue?
    The conference will take place at the campus of the Asia eUniversity, Kuala Lumpur, Malaysia.

Paper Submission

  1. What is the difference between a full paper/short paper/workshop paper/symposium paper?
    There is no difference. All are reviewed by the program committee and will appear in the conference proceedings. The only difference is a publishing constraint. Full papers should not exceed 8 pages and short, ERPAS and MDC papers 5 pages.
  2. I received the acceptance notification. How can I prepare my camera ready paper?
    First, you need to take into account the comments you received from the program committee when preparing the final version of your paper, afterward, you need to format the paper according to the formatting guidelines and send the final version by email to ( Please don't hesitate to contact this email if you have any difficulties formatting your paper.
  3. How should I name my file?
    iiwas_PaperID (Paper ID is the number you received when you submitted your paper or when you received the acceptance notification).
  4. What are the document formats do you support for the camera ready?
    MS Word or PDF.
  5. To whom, should I send my camera ready paper?
    by email to
  6. Can I submit my paper in Latex?
    Yes, you can but we prefer MS Word.
  7. Who is the publisher of the conference proceedings? Does the proceeding have an ISBN?
    The conference proceedings will be published in two volumens by ACM in cooperation with the Austrian Computer Society. The ISBN numbers are 978-1-60558-660-1 for the iiWAS2009 proceedings and 978-1-60558-659-5 for the MoMM2009 proceedings.
  8. I heard that selected papers will be chosen for special issues in Journals? When the selection is done and when I get the notification?
    Yes, we have four special issues in leading journals for publishing selected papers. The selection will be done during the conference. Authors of the selected papers will be notified of the acceptance during the closing ceremony.
  9. Can I have my paper included in the conference proceedings without registering for the conference?
    No, we require that at least one author pays the registration fee for each paper to be included in the proceedings. Non-registration and failure to pay the fees will result in the paper not being included in the conference proceedings.

Registration & Fees

  1. How much does the registration fees of the conference?
    Please refer to the registration page.
  2. What is included in the registration fee?
    1 year @WAS membership, 3 days admittance to all iiWAS2009 & MoMM2009 and all related workshop sessions, lunches and coffee breaks during the conference, welcome reception, conference gala dinner, one copy of the conference proceedings and conference kit.
  3. Do I need to register separately for the tutorials or workshop?
    No, attending tutorials and workshops is included in the registration fees.
  4. How can I register for the conference?
    Please refer to the registration page.
  5. Do you support payment by credit card?
    Yes and only for pre-conference registration. This service doesn't apply for onsite registration.
  6. I have more than one paper accepted. Should I pay registration fees for each paper?
    No, you pay full registration fees for one paper. You pay extra fees for each additional paper as mentioned in the registration page.
  7. I have a difficulty getting financial support to register for the conference. What should I do?
    In case you have difficulty in getting financial support, kindly let us know in advance so that we can inform others whose papers are on the waiting list.
  8. What is the cancellation and refund policy?
    We hope you will not need to cancel. In case of cancellation, the policy is:
    • Cancellation received on or before Nov 20th, 2009: 100% refund (less handling charges of 50 €),
    • Cancellation received on Nov 21st, 2009 – Dec 7th, 2009: 60% refund (less handling charges of 50 €)
    • Cancellation received after Dec 7th, 2009: NO REFUND

    Cancellation must be in written and to be sent to Registration Desk at Fax# +62 21 7182877 or email to
    Refunds will only be made after the Conference.
    Paid registration fee is not refundable after the stipulated dates for whatever reasons, including failure of obtaining visa.
  9. How can I obtain the registration form?
    Please refer to the registration page.
  10. When will I hear that my conference registration has been confirmed?
    As soon as we receive your payment.
  11. Is there any student financial assistance available?
    Unfortunately, no.
  12. I submitted a paper and don't want to come to the conference. Is that possible?
    We hope you can come. If you have already paid your registration fees, then your paper will be included in the conference proceedings. Otherwise, it will be dropped out.
  13. Can I get a receipt of my registration fees?
    Yes, you receive the receipt at the conference site on the first day.
  14. I paid the registration fees but can't attend the conference. Can I get the proceedings and a receipt of my payment?
    Yes, ONLY those who informed us that they are unable to attend the conference before December 11th will receive the proceedings and a receipt of payment after the conference. Those who inform us after or at the time of the conference need to buy the proceedings from the publisher.
  15. Can I mail or Fax my registration? or register online?
    You can mail or fax your registration form. (Fax.: +62 21 7182877 and email: However, confirmation of registration is only provided upon the receipt of your payment. Online Registration is available at registration page until 11th December 2009.
  16. What if I can't attend and someone else from our team will be replacing me?
    No problem but this person has to register for the conference.


  1. How much time is allocated for my presentation?
    The presentations will be 20-25 minutes plus 5-10 minutes time reserved for questions and answers.
  2. What kind of equipments are available for my presentation?
    There will be a PC with Microsoft PowerPoint, Internet connection, video projector and overhead projector. Let us know in advance if you will need any special configuration for the presentation.

Visa Requirement

  1. I need a visa to come to Malaysia. How can I get it?
    Please refer to the visa page or send an email to the General Conference Chair.


  1. Is there any specific dress code?
    Please wear whatever you feel comfortable. There is no specific dress code.
  2. What is the currency and exchange rate use in Malaysia?
    Malaysian RINGGIT is the currency in Malaysia. Use the exchange rate calculator to express the value of any currency in any other currency.
  3. Where can I find more information about Malaysia?
    The Tourism Malaysia Official Site gives a good overview of the places to go and to see in Kuala Lumpur and other places in Malaysia. For more information about Kuala Lumpur please see the conference venue site.
  4. I want to bring my family to the special event. What should I do?
    You need to buy extra tickets. Please indicate that you need more tickets for the conference dinner in your registration form.
  5. If my college, company or organization would like to send a flyer to all conference attendees, what should I do?
    Just drop it at the registration desk.
  6. Will be there any Internet connection so I can check my email?
    Yes. Please ask at the conference registration desk for your login data for the wireless LAN.

Social Event

  1. Is there any social event related to the conference program?
    Yes, there are 2 social events (1) Welcome Reception on the 1st day evening and (2) Conference Dinner on the 2nd day evening. Please refer to the Social Events page.
  2. What and where will the social events be held?
    1. Welcome Reception will be held at Campus AeU on the evening right after industrial presentation on the 1st conference day. This aim of the welcome reception is to give the participants the opportunity to mingle and get to know each other. This program is free entry for all participants & friends/spouse.
    2. Conference Dinner will be held out of AeU campus complex, at The Putrajaya Lake Club. Transportation from AeU campus to The Putrajaya Club will be provided and will depart from AeU campus at 06.30pm.
      This event is free for registered participants & speakers; for friend & accompanying people must be buy additional dinner ticket(s). Please refer to the Registration page.
  3. Is there any pre & post tour available?
    Yes, optional pre & post tour packages are available for all participants at their own cost. Please refer to Optional Pre & Post Tour page or contact our official travel agent here.